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Track & Trace

Read the instruction below if you choose PostNL Express (SF) as your shipping method:

1. If you have successfully placed an order, you will receive an email, which contains a Track&Trace code and link within a few minutes. Please click 'Here' on the email.

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2. You will be redirected to the PostNL Track&Trace page. Like the screenshot shows, you will be able to check the status of the package. It might take several days from the first step until the second step. Only when the parcel is ready for posting you will see the change of its status. So please wait patiently.

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3. When the parcel is ready, you will see an update on the PostNL Track&Trace page. A tracking link for the next step (after the parcel arrives in China) will be generated in this section (see screenshot). Please click on the link.

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4. You will be redirected to the tracking page of our logistics partner. You don't need to copy and paste the tracking code since the system will do it automatically. On this page you will find a detailed process about the parcel, from packing in the Netherlands until the delivery in China. It will also contain the contact information of the assigned deliverer from SF.  You or your customer will be able to contact the deliverer directly if it is needed.

 

 

Read the instruction below if you choose PostNL Standard Service (EMS) as your shipping method:

 

  1. If you have successfully placed an order, you will receive an email, which contains a Track&Trace code and link within a few minutes. Please click 'Here' on the email.

 

2. You will be redirected to the PostNL Track&Trace page. Like the screenshot shows, you will be able to check the status of the package. It might take several days from the first step until the second step. Only when the parcel is ready for posting you will see the change of its status. So please wait patiently. (The first two steps are exactly the same as the other shipping method.)

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3. On the Details part of the page, you will be able to find the EMS tracking code (please see the circled area on the screenshot, the black area is due to privacy protection). You need to copy this tracking code manually and open the EMS parcel tracking page.

4. You will see this page as the following screenshot shows. Please paste your tracking code and enter the verification code (this code will be generated on the page) in the circled area. After it's done, please click on the 'Track' button.

 

5. After that is done, you will be able to find a detailed delivery process of your parcel, like the screenshot shows:

 

In addition, you can find your parcel tracking link on the following two places:

1. Click on the 'User Profile' icon and choose 'Log In'. After logged in, you can find the 'Track Your Order' link for each order you have placed on 'My Dashboard'.

If you click the link, you will see the following page (like screenshot). Please click this link and repeat the steps that are mentioned before.

 

2. You (or your customer, it is voluntary for you if you would like to share this tool) can both use the Authenticity Checker tool which we developed together with Nutricia. This tool can be used to verify the authenticity of the products, as well as find the tracking link for your parcel. Click on the 'Track Order' link and repeat the steps that are mentioned before.

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Benefits of OriginalBabyBrands.com

Officially endorsed by Nutricia and PostNL

In order to provide a solution for the increasing demand for Nutrilon in China, OriginalBabyBrands.com has created a collaboration with Nutricia and PostNL. The result is a one-stop service that provides hassle free delivery of original Nutricia products to China usually within 6-10 working days(after dispatch from NL warehouse). Read more

One-stop service

We take care of everything for you; from purchasing the products to delivering your parcel in China. You no longer have to make trips to the supermarket or worry about logistics or purchasing. Read more

Carefree ordering and delivery within 6-10 working days

Our goal is to deliver your order at its destination in China within 6-10 working days (after dispatch from NL warehouse). Read more

Only for buyers in the Netherlands

OriginalBabyBrands.com is a dedicated service for everyone living in the Netherlands, who is looking for a reliable webshop to purchase Nutrilon for their personal network in China. We guarantee authentic Nutrilon products and hassle free, rapid delivery to friends and relatives in China. All orders are sent in neutral packaging without any reference to OriginalBabyBrands.com. There won't be any invoice inside the parcel. Read more

Best available expiration date

All Nutrilon products you purchase on OriginalBabyBrands.com are directly sourced from Nutricia. All the products have the best available expiration date at the moment of dispatch from Nutricia's warehouse to our warehouse. Our stock is replenished on a weekly basis. Read more

Proof for authenticity: Authenticity Checker

In order to facilitate you and/or the receiver of your order with a proof for authenticity, together with Nutricia we developed a tool named Authenticity Checker. Here you can look up the exact composition of your order and best before date for each product. Read more

Solid and robust packaging

In order to prevent the products from being damaged in transit, PostNL uses solid and robust EPS packaging. This packaging ensures that the products reach the consumer in perfect state. No reference of OriginalBabyBrands.com is used on the packaging. Read more

Pick & mix

You are free to combine products as requested, with a minimum of 2 and a maximum of 8 products per week per receiver (personal ID). * Per week means 7 days from the order date. You can place multiple orders each week, as long as you support multiple people in your network.  Read more

Chinese payment available

We provide you with common Chinese payment methods, e.g. Alipay and UnionPay. So it's more convenient for you to do transactions with your families and friends. Read more

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